This group decided that in regards to digital business, teams really have to avoid getting bogged down the tedious technical aspects and really focus on business processes and people. Improved technology and smart devices can create a sense of fear in employees—many pieces of technology can do the same tasks as people now, and as such, those people fear they will no longer be necessary when digital tools enter into the business. The group agreed that security leaders must make it a point to dissuade those fears—employees are not being replaced by digital aspects, but their jobs may transform to include these devices. Many will cooperate with this change smoothly, and some will be more stubborn—that is to be expected when change arrives, but they will learn to accept it in time. Furthermore, the digital aspect of business opens doors to communication internally and externally that were previously unavailable. Information sharing in a digital setting can be risky, but it is also highly beneficial and remarkably efficient for the organization itself.
As business becomes more digital, security teams should expect more secure, efficient processes from their solutions and software providers as well. Integrating into the digital world is vital in this age, but it doesn’t have to be unsafe. Leaders should seek out the providers whose products are tightly secured and can protect not only their own side of the data and information, but their client’s side as well. When the tools to a digital business are well-rounded, user-friendly, highly efficient, and tightly secured, an organization can significantly escalate their growth and development process.